1. Who we are
Encubay is a global business ecosystem that supports cross-border entrepreneurship and founder growth across India, the UAE, the United States, and Europe. We operate through our website at www.encubay.com and related platforms and events.
 
For the purposes of this Privacy Policy, "Encubay," "we," "us," or "our" refers to Encubay and its affiliated entities. We are the data controller for the personal information we collect.
 
2. Information we collect
We collect information in the following ways:
 
Information you provide directly
When you register, apply to join delegations, attend events, or contact us, we may collect:
Full name, email address, phone number, and location
Professional information: company name, job title, industry, stage of business
LinkedIn profile and other professional URLs
Application and onboarding form responses
Payment and billing information (processed by third-party providers)
Communications you send to us
Information collected automatically
IP address, browser type, device type, and operating system
Pages visited, time spent, and navigation paths on our website
Referral source and campaign parameters
Cookies and similar tracking technologies (see Section 7)
Information from third parties
Publicly available professional profiles (e.g., LinkedIn, Crunchbase)
Partner organisations, event co-hosts, or referrers
Social login providers, if you choose to authenticate.

3. How we use your information
We use the information we collect to:
Provide, operate, and improve our platform, services, and events
Match founders with relevant delegations, mentors, investors, and ecosystems
Process applications, registrations, and payments
Send transactional communications (confirmations, reminders, updates)
Send marketing communications about Encubay programmes, events, and partner opportunities (with your consent, where required)
Personalise your experience and surface relevant content and opportunities
Analyse usage and improve the design and functionality of our website
Comply with legal obligations and resolve disputes
Maintain the security and integrity of our platform

 
4. Legal basis for processing
Where applicable (e.g. under GDPR for users in the European Economic Area or UK), we process your data on the following legal bases:
Contract
Processing necessary to fulfil a contract or take steps at your request before entering one
Legitimate interests
Operating and improving our platform, outreach to potential community members
Consent
Marketing emails and non-essential cookies, where your opt-in is required
Legal obligation
Compliance with applicable laws, tax requirements, and court orders

 
5. How we share your information
We do not sell your personal data. We may share information with:
Service providers: trusted vendors who help us operate (e.g., email platforms, CRM tools, payment processors, analytics providers) under strict data processing agreements
Event and programme co-hosts: partner organisations co-hosting delegations or events, where sharing is necessary for participation and you have been informed
Investors and ecosystem partners: with your explicit consent, as part of founder-investor matching or delegation activities
Legal and regulatory bodies: when required by law, court order, or to protect the rights and safety of Encubay or others
Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, with appropriate notice

6. International data transfers
As a global platform operating across India, the UAE, the US, and Europe, your data may be processed and stored in multiple jurisdictions. Where we transfer data across borders, we take appropriate safeguards to ensure your information remains protected in accordance with applicable laws, including the use of Standard Contractual Clauses (SCCs) for transfers from the EEA/UK, and adherence to India's Digital Personal Data Protection Act, 2023 (DPDPA).

7. Cookies and tracking technologies
We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors interact with our content. These include:
Essential cookies: necessary for the website to function; cannot be disabled
Analytics cookies: help us understand traffic and usage patterns (e.g., Google Analytics)
Marketing cookies: used to serve relevant ads and track campaign performance (with your consent)
You can manage cookie preferences via our cookie consent banner or your browser settings. Disabling certain cookies may affect website functionality.

8. Data retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. In general, profile and application data is retained for the duration of your relationship with Encubay plus up to 3 years. Marketing data is retained until you unsubscribe or request deletion. Financial records are kept for the period required by applicable tax laws.

9. Your rights
Depending on your jurisdiction, you may have the right to:
Access
Request a copy of your personal data
Correction
Request inaccurate data be rectified
Deletion
Request erasure of your data
Objection
Object to processing based on legitimate interests
Restriction
Request we limit how we use your data
Portability
Receive your data in a portable format
To exercise any of these rights, contact us at privacy@encubay.com. We will respond within 30 days. If you are in the EU/UK and are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

10. Children's privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

11. Security
We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or alteration. These include encrypted data transmission (SSL/TLS), access controls, and regular security reviews. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website. We encourage you to review this policy periodically.


13. Contact us
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
 
Encubay
www.encubay.com
hello@encubay.com
Operations across India · UAE · United States · Europe